[solved] VM Vendor File Upload

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7 years 2 months ago - 7 years 2 months ago #39267 by Iganmich
Dear Adrien,

congrats for VMVendor - I have now received an issue from a lot of vendors using a site the upload of a product zip file if it is over 20 MB will not work and more important it stalls the server. I have a very powerful environment and still this server gets massive CPU loads.

PHP Upload is set to 50MB and the setting in VMVendor I tried as well to increase the default 8000000 to 50000000 and more tired also 50M but everything i tried did not solve the issues. It seems VM related as PHP shows 50 MB upload and i tried it with another extension worked well.

Is there any workaround or fix or do you know this problem? Smaller files are working well but some of my clients upload compressed zip files in the range of 20 - 50 MB

Need your help
I do not want to send the website link here, but can provide you per email.

Thanks Igan
Last edit: 7 years 2 months ago by nordmograph.

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7 years 2 months ago #39269 by nordmograph
Replied by nordmograph on topic VM Vendor File Upload
Hello
I'll do some tests on my server and try to reproduce the issue.
I'll keep you posted.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 2 months ago #39271 by Iganmich
Replied by Iganmich on topic VM Vendor File Upload
Adrian

no errors or warnings but a time out from the gateway and strange is that the server runs high CPU for minutes after that upload and the side is frozen. smaller uploads work fine and i am not sure what the right vm setting will be seems to me that the default 800000 is always there and it does not make a difference when i change the numbers so 8MB higher amount that times out

Here is the link
This message contains confidential information

hope you find something this is critical as i got a lot of requests on my live side already

Thanks Igan

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7 years 2 months ago #39272 by nordmograph
Replied by nordmograph on topic VM Vendor File Upload
Hi
Can you 'Wetransfer' a typical file that causes the issue ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 2 months ago #39291 by Iganmich
Replied by Iganmich on topic VM Vendor File Upload
Adrian

here the file you can download it from my server
www.staging1.xamadu.com/Mobile.zip

try to upload it via vm vendor please - my test shows that around 18 mb is the limit and my server get getway timeouts
Will check not some php logs and server logs.

Please check and please let me know what the vm setting upload means this did not work not changes whatever i put in on my side.

Thanks Igan

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7 years 2 months ago #39296 by Iganmich
Replied by Iganmich on topic VM Vendor File Upload
Adrian

could you test it on your site this is a critical issues - please try to upload the file i sent you or test with bigger zip files as this has to work and it seems for me that something is blocking it on vmvendor.

Igan

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