Points not being counted for each vendor

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7 years 3 weeks ago #39917 by pgarcia
Hi,

the system is not computing points for vendors.
When a product of a vendor is sold it does not creates "point activity".
I have last version of component as well of virtuemart.


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Best,
pedro
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7 years 3 weeks ago #39918 by nordmograph
Hello Pedro,

Order item status must be set to confirmed so the points are rewarded.

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7 years 3 weeks ago - 7 years 3 weeks ago #39919 by pgarcia
Hi !
that is already the case,
thanks
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Last edit: 7 years 3 weeks ago by pgarcia.

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7 years 3 weeks ago #39920 by nordmograph
Not only the order status must be confirmed, but check inside the order every single order items must be confirmed too.
Let me know.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 2 weeks ago - 7 years 2 weeks ago #39923 by pgarcia
Hi !
it is already the case also.
what can be happening ?
how can this be fixed ?
thanks !
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Last edit: 7 years 2 weeks ago by pgarcia.

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7 years 2 weeks ago #39924 by nordmograph
Hi,
I'll do some test this afternoon and get back to you with the results and hopefully as solution or a fix

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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