Hello Eileen,
The .ai file is an Adobe Illustrator file helping you with designing/editing badges visuals.
ES Badges are allready installed when you install the component so you shouldn't care about this.
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.