Cannot get it to work

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6 years 7 months ago #39750 by sapcotegirl
Replied by sapcotegirl on topic Cannot get it to work
Thats the first thing I struggled with. I dont think it has installed everything

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6 years 7 months ago #39751 by nordmograph
Replied by nordmograph on topic Cannot get it to work
You need to install the component via the regular Joomla installer
And the ES application via the ES app manager.
You can reinstall these over and over so if you'rte not sure it went through, just retry, it can not hurt.
Then enable the ES app , select the profile types allowed to host (and have their own printable QR Code on profile for visitors to scan and checkin).

Hope it helps. Let me know.
If you prefer we can install it for you. The fee is 59€

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 7 months ago #39752 by sapcotegirl
Replied by sapcotegirl on topic Cannot get it to work
The 'unzipfirst@ folder, has 2 items in it.
The first is a zip file that installed without problems via Joomla.
The 2nd item is a folder called Intergration. within that, there is another folder called EasySocial, within that there is a folder called Plugins and within there there is a file plg_app_user_geocheckin_social.zip which will not upload.
When was this installer last checked, as I know I am a competent IT person and quite capable of installing such things.

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6 years 7 months ago #39753 by nordmograph
Replied by nordmograph on topic Cannot get it to work
plg_app_user_geocheckin_social.zip has to be installed via the EasySocial Applications installer, not Joomla's.
Sorry I never meant you were incompetent or anything, but many users forget ES plugins install their own way on the specific ES applications installer page.

Doesn't it install there ? I'll check the package.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 7 months ago #39754 by sapcotegirl
Replied by sapcotegirl on topic Cannot get it to work
No, it won't install.

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6 years 7 months ago #39755 by nordmograph
Replied by nordmograph on topic Cannot get it to work
Weird, I just tryed and it installed fine:


What error message do you get ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
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