Mention if you're using this component with CB, EasySocial or Jomsocial

[solved] search tools are not visible or bad view

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7 years 2 months ago - 7 years 2 months ago #37088 by wiedring
i had installed the update 1.1.8 and i cannot see the search tool. if i klick on the button will happend nothing.
and in mobile view looks very bad. two form fields but nobody knows for what.
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Last edit: 7 years 2 months ago by nordmograph.

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7 years 2 months ago #37089 by nordmograph
Reinstall it.
The update did not change anything in this search form.
If reinstall doesn't help, provide a url and an account.
I would suspect a javascript conflict.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
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- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 2 months ago #37119 by wiedring
here my account infromations:

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7 years 2 months ago #37120 by nordmograph
And the url of the DD component menu item ?

I went to index.php?option=com_discreetdating&view=candidates

But an EasySOcial status form was showing on the same page .
Is it showing on every pages ?
Irt could be causing your issue conflicting with DD jquery.
They are not supposed to be on the same page.
Let me know

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 2 months ago #37121 by wiedring
the url of the DD Component is www.crownlink.net/dating
i had creat too a menu point in the hidden mainmenu with public access

i had contact Easysocial support too - thats the message:
=========================================

Hi Josef,
Are you referring to the 'EasySocial Status Form' in Nordmograph Support's reply? If yes, I'm not too sure what are they referring to as well. If they referring to the login form? You can try allowing public access to the menu items of com_discreetdating and see how it goes. If they are not referring to ES login form, perhaps you can ask them to provide a screenshot as to what they are referring to so we can better understand? Thanks.
=========================================

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7 years 2 months ago #37122 by nordmograph
Well hopefully, the ES status form is not on the page, so you conatected ES support too quick. You should have replied me first :)

Can you try disabling (JCH optimize)
www.crownlink.net/media/plg_jchoptimize/...2ca7a14445cf41e21.js
Let me know

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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