In your case 1 is not enough.
By default a waypoint triggers when the top of the element hits the top of the window.
imakewebthings.com/waypoints/api/offset-option/
If you set offset: 100%
the counter will start as soon as its 1st pixel is visible.
If you set: 500 (without unit)
it will wait for the counter to be 500px from the top of the screen
I just tested with a similar layout as your page.
Hope it helps. Let me know.
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