Order Status: pending

More
9 years 9 months ago #23140 by scibilo
hi,
I followed the steps for downloading ShareMyProfile CB plugin, I get

"Thank you for your order!

Your order has been processed."

but in but in my profile, the entry order is always "Pending"

something wrong?

Thanks in advance

Regards.

Please Log in or Create an account to join the conversation.

More
9 years 3 months ago #26111 by Belazarus
Replied by Belazarus on topic Order Status: pending
I'm having the same problem, maybe they're on holiday? :P

Please Log in or Create an account to join the conversation.

More
9 years 3 months ago #26112 by nordmograph
Replied by nordmograph on topic Order Status: pending
Hehe,

Maybe not.
Free extensions payment order status keeps on Pending for ever.
But you can download the extension from the product page when done. Downloads are enabled when payment status is pending (for free extensions)

For commercial extensions, orders get confirmed when paid and downloads are enabled when Payment is confirmed.

Hope this makes sense :)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

More
9 years 3 months ago #26117 by Belazarus
Replied by Belazarus on topic Order Status: pending
Hi There

Thanks for the reply, that's how I understood it work initially as well. However the download link still doesn't appear for me on the product page, even after completing my order - and I am indeed logged in. Where can I find the download link?

Thanks
Bel

Please Log in or Create an account to join the conversation.

More
9 years 3 months ago #26124 by nordmograph
Replied by nordmograph on topic Order Status: pending
Actually it's always been there.

Click the ZIP Icon

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

Time to create page: 0.315 seconds
Powered by Kunena Forum
Disclaimer: Nordmograph is not affiliated with or endorsed by The Joomla! Project™. Any products and services provided through this site are not supported or warrantied by The Joomla! Project or Open Source Matters, Inc. Use of the Joomla!® name, symbol, logo and related trademarks is permitted under a limited license granted by Open Source Matters, Inc.