Hello
You must use the purchase account to ask for support for this product. Also, do never post your email in a public forum.
There is a "solid" solution for your issue. Before Jomsocial 2.8 it has to be changed in PHPmyadmin , since JS2.8 it is a string in the language file.
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.