[solved] Sending double order emails

Topic Author
Visitor

12 years 1 month ago - 12 years 1 month ago #10041 by

[solved] Sending double order emails was created by

Hi,

I have a new issue with the payment processor.
If this payment option is selected to pay, there will be 2 identical order emails sent to each admin and customer, quite confusing.

If use other payment method, only 1 email is sent - Which is correct.

Please assist.

SL

Last edit: 12 years 1 month ago by nordmograph.

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nordmograph
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12 years 1 month ago #10042 by nordmograph

Replied by nordmograph on topic Re: Sending double order emails

It is normal that both Admin and customer recive an email.
Do both recive 2? Can you post the content of each email?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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Topic Author
Visitor

12 years 1 month ago #10044 by

Replied by on topic Re: Sending double order emails

It's 2 identical order confirmation emails for each admin and customer, total 4 emails, with below subject, order #, customer name, total, etc...:

[c17107], Confirmed order by Mr SL P, total RM 756.44

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Topic Author
Visitor

12 years 1 month ago #10047 by

Replied by on topic Re: Sending double order emails

Any findings for this problem yet?

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Topic Author
Visitor

12 years 1 month ago #10061 by

Replied by on topic Re: Sending double order emails

Hi, any findings yet?

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nordmograph
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12 years 1 month ago #10137 by nordmograph

Replied by nordmograph on topic Re: Sending double order emails

Hello

Well not really, I'm looking at the code again and again and can not find a clue on what could cause that double emailing.

If you look at the php code in alphauserpoints.php
On successfull transaction, we get at line 177
$order = 0;

Can you check this value?

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[solved] Sending double order emails

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