[solved] plugin does not render into product page unless another FB comments component is enabled

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7 years 3 months ago - 7 years 3 months ago #36848 by asalaices
* I verified that I was logged in to FB
* I then proceeded to the website to look at my latest FB Comment
Its There .. I verified it
Here is what is in the page:
txwellnesscenter.org/shop/donations/dona...arch-hospital-detail

I verified my App Id:

Same App ID in the config:

I am an Administrator in Roles:

Yet the Link to moderate does Not show up:


I do see the comments in FB but I do Not see the comments to moderate them.

Funny huh ? Its kinda like LOL
Last edit: 7 years 3 months ago by asalaices. Reason: Forgot image

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7 years 3 months ago #36851 by nordmograph



According to
developers.facebook.com/docs/plugins/com...n-setup-instructions

Moderation Setup

To use the moderation tool, you either need to connect a Facebook account or a Facebook app to your comments plugin implementation.

Setup using a Facebook App (Preferred)
If your site has many comments boxes, we recommend you specify a Facebook app ID as the managing entity, which means that all app administrators can moderate comments. Doing this enables a moderator interface on Facebook where comments from all plugins administered by your app ID can be easily moderated together.

In addition to the people you add using the Moderators setting, all admins of your app will also be able to moderate comments.

Hope it helps.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
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