I don't understand, if you get latitude and longitude in #__community_users, with values other than 255, that means Jomsocial Geocoding is working.
(unless users use our GeommunityLocator app to set location)
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.