[solved] Module does't work after change domain name

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5 years 8 months ago - 5 years 6 months ago #41978 by leadersoft
Hello,
The module does not work on my site' www.ths-medicale.com/ ' after the change of the domain name.
Old URL : logiciels-algerie.com/espoir/
See atchament please
Thanks
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Last edit: 5 years 6 months ago by nordmograph.

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5 years 8 months ago #41981 by nordmograph
Your screenshot only are related to live updates.
If the module doesn't work anymore after a domain change, you must check your Facebook page settings regarding whitelisting domains.

Hope it helps

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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5 years 8 months ago #41994 by leadersoft
Hello,
Thanks for your reply,
Please see in attachment the setting of facebook.
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5 years 8 months ago #41995 by nordmograph
OK, postez l'url de la page , on verra un message d'erreur dans la console du navigateur.
Votre site est il en https ?

Essayez de poster dans la bonne categorie la fois prochaine :)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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5 years 8 months ago #41999 by leadersoft
Re-Bonjour,
URL :http://www.ths-medicale.com
Non, on a pas encore intégré un certificat SSL
Merci de voir c'est quoi le problème
Cordialement

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5 years 8 months ago #42001 by nordmograph
Ouvrez la console du navigateur pour voir les erreurs:

Uncaught ReferenceError: THS is not defined
at add_chatinline ((index):313)
at (index):313

www.ths-medicale.com/images/bg_img1.jpg
bg_img1.jpg:1 Failed to load resource: the server responded with a status of 404 (Not Found)

Mais surtout:
Refused to display ' www.facebook.com/v2.11/plugins/customerc...54499086792&sdk=joey ' in a frame because an ancestor violates the following Content Security Policy directive: "frame-ancestors www.facebook.com ".

Passez en HTTPS obligatoirement et vérifiez le whitelisting de vos domaines.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

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