Topic-icon [solved] Impossible to login at Runtastic site.

  • giweek
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11 Feb 2015 15:02 - 11 Feb 2015 19:52 #27158 by giweek
Hi, i am new to Runtastic for EasySocial.

I have just installed Runtastic for EasySocial on my website, I set it to be automatically installed for user.

When i logged in as a user i get this message : "Impossible to login at Runtastic site."

Please explain.

Thanks
Last edit: 11 Feb 2015 19:52 by nordmograph.

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11 Feb 2015 15:20 #27160 by nordmograph
Replied by nordmograph on topic [solved] Impossible to login at Runtastic site.
Hi,

A user must go to its applications settings and add own runtastic user email and password for the application to retrieve the user's data.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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11 Feb 2015 18:57 #27163 by giweek
This means the user has to first visit the Runtastic official website and sign up.

and then use this very same e-mail address and password that they use to sign up on the Runtastic official website to put in the App settings in their Easysocial Profile?

Is this the case?

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11 Feb 2015 18:59 #27165 by nordmograph
Replied by nordmograph on topic [solved] Impossible to login at Runtastic site.
Yes, without these , the EasySocial app dosn't know where to get the data to display :)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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11 Feb 2015 19:08 #27166 by giweek
O.K.

Thanks a lot.

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