Topic-icon [solved] canvas does not exist for this app.

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23 Jun 2016 15:15 #33837 by mjs23112005
Replied by mjs23112005 on topic [solved] canvas does not exist for this app.
HI,

It was to do with the download from an iMac, for some reason it messed wight he file. On a PC it worked fine.

I do not want to cross thread so please advise if I should open another. But we are now stuck . We have installed the app on a user, added their Runtatsic details but nothing happens. It keeps asking us to connect to Runtatsic. we enter our details again, it says they are saved. Then when we try to open the app it redirects us to connect again?

Mike

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23 Jun 2016 15:29 #33838 by nordmograph
Replied by nordmograph on topic [solved] canvas does not exist for this app.
I just tryed and it worked correcly





Not sure what you're doing wrong. Double check your credentials.

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23 Jun 2016 15:30 #33839 by nordmograph
Replied by nordmograph on topic [solved] canvas does not exist for this app.
You should eventually provide a link to users apps so it's convenient to edit own apps.

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23 Jun 2016 15:57 #33840 by mjs23112005
Replied by mjs23112005 on topic [solved] canvas does not exist for this app.
Great, thanks for your help. I will work on it.

Great plugin.

Mike

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23 Jun 2016 16:03 #33841 by nordmograph
Replied by nordmograph on topic [solved] canvas does not exist for this app.
Happy you like it. Let me know if you have other questions .

Btw, If you like the app and appreciate support, feel free to leave a review for it at the JED or at StackIdeas, it really helps :)

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23 Jun 2016 16:12 #33842 by mjs23112005
Replied by mjs23112005 on topic [solved] canvas does not exist for this app.
Done :)
The following user(s) said Thank You: nordmograph

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