[solved] Plugin doesn't work when About is selected as default page

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6 years 5 months ago - 5 years 3 months ago #40054 by Beany
Hi there,

WVMP works perfectly when a member views another profile. However, the "view" only registers if they view the members timeline.
If the profile pages are set so that the "About" section is default, the "view" isn't recorded unless the member also navigates to the timeline view.
Since most members won't do this, profile "views' are not being recorded.

I realize that this is most likely done to prevent multiple views from being recorded, but we need it to work so that a view of the profile "about" page should also trigger the view. Or at least that the default profile view (Timeline or About) should be used for this.

We are using EasySocial 2.1.3
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Last edit: 5 years 3 months ago by nordmograph.

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6 years 5 months ago #40057 by nordmograph
Well the visits counter is set as a profile widget (on the left column).
Isn't that part loading when the profile loads the about page?
Can you post a link or a screenshot?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 5 months ago #40058 by Beany
Its doesn't seem like they do.
The about page only has a list of profile statistics on the left.

I have included a screenshot from the EasySocial demo.
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6 years 5 months ago #40059 by nordmograph
OK so the plugin doesn' count there, it simply can't.
What you'd need is an additional system plugin that loads also on this about page and counts.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 5 months ago #40060 by Beany
How would we go about doing that?
Can we not modify the existing plugin to simply point to work on the about page instead of the timeline page?

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6 years 5 months ago #40061 by nordmograph
No it's not a limitation of the plugin, but EasySocial.
It's not loading plugins there.
The existing plugin would still be required for displaying the data and charts, and enough if the timeline is the default view, but not in your case.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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