403 Forbidden

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4 years 6 months ago #43827 by arkadoo
403 Forbidden was created by arkadoo
Hi to all
When close or save Module Settings (also setting Order Number) I have this error :
403 Forbidden
Forbidden
You don't have permission to access this resource.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Could you help me to solve this?

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4 years 6 months ago #43828 by nordmograph
Replied by nordmograph on topic 403 Forbidden
Hello,
You're server is preventing the module backend to communicate with our servers for live update.
You can remove the specific field from the xml and repack the module as zip, or set your server correctly. Is it online or on localhost?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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4 years 6 months ago #43834 by arkadoo
Replied by arkadoo on topic 403 Forbidden
Hello
I solved the trouble. The problem is the ModSecurity module
Disabling it, all is ok.
I think I should to configure this ModSecurity module on cPanel, but I can't find documentation
Thank you !!

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