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Multiple problems ...

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8 years 6 days ago #33028 by Julian
Multiple problems ... was created by Julian
Hi Everyobdy,

I just installed Altauserpoints the first time and unfortunatelly I ran into two heavy problems blocking AUP completely.
Hopefully they can be solved. ;)

1. Avatar-Problems
On my page I use Cometchat, and it seems like there is a conflict. It works, when I disable Cometchat, but as soon as Cometchat is active, I recive the following error:
Code:
Fatal error: Cannot redeclare getAvatar() (previously declared in /***/plugins/cometchat/integration.php:230) in /***/components/com_altauserpoints/helpers/helpers.php on line 311


2. The next error message

When I deactivate Cometchat this is the error that comes next:



All the best, Julian!

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8 years 6 days ago #33029 by nordmograph
Replied by nordmograph on topic Multiple problems ...
Hello

What is the page(s) you get these errors on ?
1. Definitely sounds like a function name conflict between both
2. Not sure yet. What is the page(s) you get these errors on ?

Where you using previous versions of AUP without these issues ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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8 years 5 days ago #33050 by Julian
Replied by Julian on topic Multiple problems ...

1. Definitely sounds like a function name conflict between both


Yes, because when I deactivate Cometchat it works.
So what can I do to get bouth working?

2. Not sure yet. What is the page(s) you get these errors on ?


Oh, sorry, I forgot: It is on the profile-page.
I already tried to deactivate all options, but the error stays.
Also with SEF turned off, JS-Combining turned off and so on, the error stays.

All the best, Julian!

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8 years 5 days ago #33057 by nordmograph
Replied by nordmograph on topic Multiple problems ...
Let's start with 2#

Can you check your error log for this ?
I just updated AltaUP to 1.1.4 and I can't reproduce such issue.
Let me know what you get in your error log or try using error reporting from your Joomla configuration setting.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

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