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Problems with Alta User points

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6 years 6 months ago - 6 years 6 months ago #39845 by team@pxp.es
Hello: good morning

1 - we have problems when we make a menu with User points profile layout, we have all complety broken, not posible to will see normal web page, we see only white page with data user of member, broken menu, broke all.

see picture in attachemed file: alta-user-points-1.jpg

we saw at you demo page, in User points profile layout have Profile, medals and last activity, we havent this sections. only white page.

Please help us.

3 - when we go to invite form, we have broken form for add text, very litle space, not posible to will open more for will write there.

see picture in attachemed file: alta-user-points-2.jpg

this is only for registered member, do you need admin or some demo user access.

how is posible yo will solved?

thanks in advanced
Jose Navarro
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Last edit: 6 years 6 months ago by nordmograph.

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6 years 6 months ago #39846 by nordmograph
Hello

Try editing your user account menu item settings, disabling most options and enabling only one by one the one that you need. Let me know your findings.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 6 months ago #39847 by team@pxp.es
Hi Adrien, not working
we have only avatar, medals, referal and we have the same page white.
see photo attachemend file
best
Jose
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6 years 6 months ago #39848 by nordmograph
Enable error reporting or check your erro logs so we find out what's going on.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

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6 years 6 months ago #39849 by nordmograph
Are your users synched ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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6 years 6 months ago #39850 by team@pxp.es
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Sex.GigoClub.love

Usuario : Sex.GigoClub.love
ID : 59D0C8995D06E
Mis puntos : 17.00
Ultima actualizacion : Lunes, 02 Octubre 2017 09:46
Miembro desde : 25 Agosto 2017
Ultima visita : 36 minutos antes

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