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Points not awarded

Fanto
Topic Author
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4 years 3 weeks ago #44346 by Fanto

Points not awarded was created by Fanto

Hi guys, I installed your extension on the site that I manage with my friends, after having parameterized the extension, the rules and synchronized the users I don't understand why the points on some rules are not assigned, sometimes yes, sometimes no, I I refer in particular to the topic answer in the kunena forum.
Can you explain to me how I can solve or if there is any conflict with some other extension? I attach the report

Warning: Spoiler!

This message contains confidential information
Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled | htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 256M | Max file upload: 25M

AltaUserPoints version: Installed version: 1.1
AltaUserPoints detailled configuration:

Warning: Spoiler!

allowGuestUserViewProfil:0
prefix_selfregister:AUT_
prefix_referralregister:REF_
referralIDtype:u
limit_daily_points:
insertAllActivities:1
useAvatarFrom:cb
linkToProfile:cb
showUpdateCheck:
showUddeimTab:0
sendMsgUddeim:0
fromIdUddeim:712

AltaUserPoints installed rules:

Warning: Spoiler!

name: Nuovo utente | plugin function: sysplgaup_newregistered | access: 2 | published: 1 | points: 35.00 | optional points: 0.00
name: Invita | plugin function: sysplgaup_invite | access: 7 | published: 1 | points: 5.00 | optional points: 0.00
name: Invito riuscito | plugin function: sysplgaup_invitewithsuccess | access: 1 | published: 1 | points: 3.27 | optional points: 0.00
name: Lettore all’autore | plugin function: sysplgaup_reader2author | access: 0 | published: 1 | points: 1.00 | optional points: 0.00
name: Punti referente | plugin function: sysplgaup_referralpoints | access: 2 | published: 1 | points: 0.80 | optional points: 0.00
name: Punti Bonus | plugin function: sysplgaup_bonuspoints | access: 1 | published: 1 | points: 10.00 | optional points: 0.00
name: Avviso Vincitore | plugin function: sysplgaup_winnernotification | access: 2 | published: 1 | points: 0.00 | optional points: 0.00
name: Codici dei punti Coupon | plugin function: sysplgaup_couponpointscodes | access: 7 | published: 1 | points: 0.00 | optional points: 0.00
name: Lotteria | plugin function: sysplgaup_raffle | access: 7 | published: 1 | points: 0.00 | optional points: 0.00
name: Personalizza | plugin function: sysplgaup_custom | access: 1 | published: 1 | points: 0.00 | optional points: 0.00
name: Visualizza profilo | plugin function: sysplgaup_profile_view | access: 0 | published: 1 | points: 1.20 | optional points: 0.00
name: Cambia livello utente (1) | plugin function: sysplgaup_changelevel1 | access: 1 | published: 0 | points: 0.00 | optional points: 0.00
name: Cambia livello utente (2) | plugin function: sysplgaup_changelevel2 | access: 1 | published: 0 | points: 0.00 | optional points: 0.00
name: Cambia livello utente (3) | plugin function: sysplgaup_changelevel3 | access: 1 | published: 0 | points: 0.00 | optional points: 0.00
name: Attività combinate | plugin function: sysplgaup_archive | access: 1 | published: 1 | points: 0.00 | optional points: 0.00
name: Posta nuovo topic | plugin function: plgaup_kunena_topic_create | access: 7 | published: 1 | points: 5.00 | optional points: 0.00
name: Risposta al topic | plugin function: plgaup_kunena_topic_reply | access: 7 | published: 1 | points: 2.26 | optional points: 0.00
name: Punti di ringraziamento | plugin function: plgaup_kunena_message_thankyou | access: 7 | published: 1 | points: 1.00 | optional points: 1.12
name: Cancella post | plugin function: plgaup_kunena_message_delete | access: 7 | published: 1 | points: -1.45 | optional points: 0.00
name: Lettura di un articolo | plugin function: plgaup_readarticle | access: 7 | published: 1 | points: 1.15 | optional points: 0.00
name: Login | plugin function: sysplgaup_login | access: 7 | published: 1 | points: 1.00 | optional points: 0.00
name: Utente inattivo | plugin function: sysplgaup_inactiveuser | access: 7 | published: 1 | points: 1.25 | optional points: 0.00

AltaUserPoints installed menus:

Warning: Spoiler!

link: index.php?option=com_altauserpoints&view=rules | published: 1 | access: 1 | params: {"show_published":"1","hide_rule_byid":"0","order_by":"0","show_caticon":"1","show_desc":"1","show_approve":"0","menu-anchor_title":"","menu-anchor_css":"","menu_image":"","menu_image_css":"","menu_text":1,"menu_show":1,"page_title":"","show_page_heading":"","page_heading":"","pageclass_sfx":"","menu-meta_description":"","menu-meta_keywords":"","robots":"","secure":0}
link: index.php?option=com_altauserpoints&view=latestactivity | published: 1 | access: 10 | params: {"show_links_to_users":"1","usrname":"name","activity":"0","showIconCategory":"1","showAvatar":"1","heightAvatar":"48","count":"20","menu-anchor_title":"","menu-anchor_css":"","menu_image":"","menu_image_css":"","menu_text":1,"menu_show":1,"page_title":"","show_page_heading":"","page_heading":"","pageclass_sfx":"","menu-meta_description":"","menu-meta_keywords":"","robots":"","secure":0}
link: index.php?option=com_altauserpoints&view=invite | published: 0 | access: 1 | params: {"showinformations":"1","maxemailperinvite":"10","delaybetweeninvites":"60","maxinvitesperday":"20","menu-anchor_title":"","menu-anchor_css":"","menu_image":"","menu_image_css":"","menu_text":1,"menu_show":1,"page_title":"","show_page_heading":"","page_heading":"","pageclass_sfx":"","menu-meta_description":"","menu-meta_keywords":"","robots":"","secure":0}
link: index.php?option=com_altauserpoints&view=account | published: 1 | access: 1 | params: {"show_links_to_users":"1","showAvatar":"1","heightAvatar":"120","showQRCode":"1","num_item_activities":"10","show_tab_medals":"1","show_tab_referrees":"1","show_tab_statistics":"1","show_tab_profile":"1","show_name_cols":"1","show_username_cols":"1","show_community_points":"1","show_percentage":"1","show_top10":"1","menu-anchor_title":"","menu-anchor_css":"","menu_image":"","menu_image_css":"","menu_text":1,"menu_show":1,"page_title":"","show_page_heading":"","page_heading":"","pageclass_sfx":"","menu-meta_description":"","menu-meta_keywords":"","robots":"","secure":0}
link: index.php?option=com_altauserpoints&view=invite | published: 1 | access: 1 | params: {"showinformations":"1","maxemailperinvite":"10","delaybetweeninvites":"60","maxinvitesperday":"20","templateinvite":"1","menu-anchor_title":"","menu-anchor_css":"","menu_image":"","menu_image_css":"","menu_text":1,"menu_show":1,"page_title":"","show_page_heading":"","page_heading":"","pageclass_sfx":"","menu-meta_description":"","menu-meta_keywords":"","robots":"","secure":0}

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nordmograph
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Moderator

4 years 2 weeks ago #44353 by nordmograph

Replied by nordmograph on topic Points not awarded

Hi
Do users synchronize successfully?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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Fanto
Topic Author
Offline
New Member

4 years 2 weeks ago #44355 by Fanto

Replied by Fanto on topic Points not awarded

Yes of course, as I said some rules are not applied, (reply to the topic, thanks etc.) for example, the daily login rule is applied but many others are not

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nordmograph
Offline
Moderator

4 years 2 weeks ago #44356 by nordmograph

Replied by nordmograph on topic Points not awarded

Well, the component is working, but it should be investigated rule by rule. Most rely on external plugins. I can also depend on the frequency method set for each rule.

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