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[solved] Error While User Sync

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3 years 9 months ago - 3 years 9 months ago #44613 by garfry
Can you tell me why I would be getting this message when I try to sync my users?

Please wait...Error: Class 'JSubMenuHelper' not found: Duplicate entry '512' for key 'userid'

Also is there no premium support option for just the AltaUserPoints component for Joomla?
Thanks
Last edit: 3 years 9 months ago by nordmograph.

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3 years 9 months ago #44614 by nordmograph
Replied by nordmograph on topic Error While User Sync
You have a duplicate entry in your #__alpha_userpoints DB table.
Solve this in phpmyadmin.
Hope it helps. Let me know.

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3 years 9 months ago #44615 by garfry
Replied by garfry on topic Error While User Sync
Yes that works thank you

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