Hello Mrs Waffles,
Weird, I guess it doesn't happen with other templates.
I recommend you ask your Helix template support for that missing plugin.
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.