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Reminder sent even when customer has a confirmed identical order

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6 years 3 months ago #40544 by peterlondon
Replied by peterlondon on topic Reminder sent even when customer has a confirmed identical order
Wonderful, thank you! I just installed it, I'll keep an eye on it and let you know of any issues :) Thanks!

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5 years 6 months ago #42424 by peterlondon
Replied by peterlondon on topic Reminder sent even when customer has a confirmed identical order
Unfortunately, I'm still having this issue from time to time.

Adrien, please check your e-mail for details :).

Thank you!

Best regards

Peter

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5 years 6 months ago #42467 by peterlondon
Replied by peterlondon on topic Reminder sent even when customer has a confirmed identical order
Hi again Adrien,

would truly appreciate if you could have a look at this, since this is still an issue. Thank you! Best regards

Peter

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4 years 10 months ago #43613 by Lumiga
Replied by Lumiga on topic Reminder sent even when customer has a confirmed identical order
Hi Guys, is this issue fixed at the moment or Adrien are you still waiting?

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4 years 10 months ago #43614 by nordmograph
Replied by nordmograph on topic Reminder sent even when customer has a confirmed identical order
Hello, I can't reproduce this. and nobody complained for a while at least since that update.
If you're experienceing this issue, please share the 2 order entries. They obviously are not identical. Mostly from user using different email ordering as guest then ordering as a registered usr with a different email.

Let me know.
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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4 years 10 months ago #43617 by Lumiga
Replied by Lumiga on topic Reminder sent even when customer has a confirmed identical order
Thanks, good to know!

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