Does plugin work with registered and guests for Hikashop?

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5 years 9 months ago #41927 by kazzacox01
Hello,
I have not been very happy with the support for this plugin so far. I have abandoned my last post as it seems no ones wants to respond to it anymore.

Since reminder emails are not sending correctly to users all I need to know now is whether this plugin only works with registered users and whether it can also work with guests for Hikashop?

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5 years 9 months ago #41928 by nordmograph
Hello,

Sorry for the late reply. There was indeed an issue, with the Hikashop script in our component. It was missing the order email and used the Joomla user email instead. This is fixed in v1.0.8. Download it and try and let me know.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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5 years 9 months ago #41946 by kazzacox01
Hello thanks that works great for guests now. I am not sure why but I am still receiving multiple emails from an order and it appears multiple times in the revive list. Why would this be?

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5 years 9 months ago #41947 by nordmograph
Weird, how many times, does it depend on how many products are in the order?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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5 years 9 months ago - 5 years 9 months ago #41948 by kazzacox01
It came through five times and I only tested with 1 product.

I ran another product test through using debug and it displays 'email sent successfully' but 5 times.
Last edit: 5 years 9 months ago by kazzacox01.

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5 years 9 months ago #41949 by nordmograph
Is that one product in multiple categories ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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