[solved] Can Not Read the Downloadable file folder 04-10-2018

For my VirtueMart Settings, I set it to a private folder on my server.

However, when I go into the Media File Settings and click the file (in my case, a PDF file), it automatically puts my domain name in front of it.

Please look at the attachments and you can see what I mean.

How can I get it to omit the domain name and only show the folders?

Hello,
Does this happen in Downloadable component only? VM only ? or both?

In VM (front-end), it happens too. It basically says that it can't find the file.



Do you have any idea about how to fix this?

The message says 'Not Found' OR 'Download Expired'
If it can't find the file, this means your Safe folder path is wrong.
If your Safe folder path is correct, your user is not allowed to access the file.

Make sure your VM file system is set correctly before using it with Downloadable component.

It is not the wrong file path or access. Because in the VM configuration, it says the safe path is writable and accessible. It says everything is okay.

When I use other components (from other 3rd party programmers), I can access the file. But, with your Downloadable Component, I keep having the domain name pushed in front of the safe path...

For example... domain.com//var/www/clients/client3/web5...te/vmfiles/150-I.pdf

(Look at the 1st picture that I posted)

That's why it says it can't find the file.

Can you please help me fix this?

Does it happen both on the product details page when attempting to download and in the MyDownloads page?
If you prefer you can provide me with backend access and preferably with something I should be able to download (even though it doesn't work) in MyDownloads page.