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[solved] Can Not Read the Downloadable file folder 04-10-2018
- nordmograph
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- nordmograph
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- Offline
- Moderator
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6 years 1 week ago #41335
by nordmograph
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
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Replied by nordmograph on topic Can Not Read the Downloadable file folder 04-10-2018
Thank you
I just tested and everything works as expected. Your settings were incomplete:
In the product custom fields, you skipped setting the allowed order status to allow downloads to customers.
I set for you: CONFIRMED, SHIPPED, COMPLETED
Also the number of days was not supported. I set 365, you can increase it, but don't set billions
Then I ordered the item and confirmed the order from the admin and was able to download the PDF from the front end product page and from the mydownloads page:
www.farmscale.net/index.php/en/?option=c...ble&view=mydownloads
all good
I just tested and everything works as expected. Your settings were incomplete:
In the product custom fields, you skipped setting the allowed order status to allow downloads to customers.
I set for you: CONFIRMED, SHIPPED, COMPLETED
Also the number of days was not supported. I set 365, you can increase it, but don't set billions
Then I ordered the item and confirmed the order from the admin and was able to download the PDF from the front end product page and from the mydownloads page:
www.farmscale.net/index.php/en/?option=c...ble&view=mydownloads
all good
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
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