Hi Claudio,
Actualy there are various checks that are done before displaying the Download link in the email.
You can see it in the plgVmDisplayInOrderFEVM3 function of the plugins/vmcustom/downloadable/downloadable.php file.
1. Oorder status must match one of the ones set in the component options
2. Expiry date (in days) check
Double check these.
- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.