Unable to update VM Vendor through Joomla Admin

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8 years 1 week ago #33070 by drparagmahajan
Hi,

While trying to update my recently purchased nordmograph extensions through Joomla admin interface, I am getting following errors:

1)
Warning

Update: Could not open update site #63 "VMCustom - Embed Video", URL: www.nordmograph.com/extensions/updateser...mbedvideo-update.xml

2)
VM Vendor 3.5.2

Warning

Update path does not exist.


Message

Error updating COM_INSTALLER_TYPE_TYPE_.


Am I doing something incorrectly or there is an issue?

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8 years 1 week ago #33071 by nordmograph
Hello

You're not doing anything wrong, and this is not really an issue :)
VMVendor only uses the Joomla updater as a notification tool.
As it is a commercial extension, it needs to be redownloaded from the extension page.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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8 years 1 week ago #33072 by drparagmahajan
So, I need to reinstall the newly downloaded product file over the existing one?

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8 years 1 week ago #33073 by nordmograph
Yes, this is the way.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
The following user(s) said Thank You: drparagmahajan

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