Point deduction doesn't show in the list of "Latest Activity"

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5 years 6 months ago - 5 years 6 months ago #42510 by shih
The points finally got deducted. At the back-end activity it shows, great.
But On front-end user's Latest Activity of AUP component, the points converted to Paypal doesn't show in the list. Can we fix this?
Also, the site admin still didn't get the money request email.
Last edit: 5 years 6 months ago by shih.

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5 years 6 months ago #42511 by nordmograph
It's an option of the rule. Check the rule settings.
Check your error log to see if the email function generates an error. Then share it. Is the site live and other emails sent and received successfully?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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5 years 6 months ago - 5 years 6 months ago #42519 by shih
The site hasn't gone live. I checked the rule setting.
The Details:






The Message:


Email Notification,


What should I change with my rule setting?
I guess Site Admin is able to get the email. The interesting thing is the AUP system send a copy email to tell the site admin when I choose "Send Copy to Admins" in the Email Notification. But not the email which has the Paypal link with it.

I checked my error log, I didn't find anything about email. But I attached my error log for you.
Last edit: 5 years 6 months ago by shih.

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