Bug on the item

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3 years 5 months ago #44922 by may
Bug on the item was created by may
Hi there, we have a bug on the e-mail received for processing the request: the E-mail link to check the effective deduction (with AUP) does not work (getting the message: "The requested URL was not found on this server.").
Could you please, assist us?

Looking forward, thanks a lot, bye...

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3 years 5 months ago #44925 by nordmograph
Replied by nordmograph on topic Bug on the item
Hello,
Can you post the url you get?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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3 years 5 months ago #44926 by may
Replied by may on topic Bug on the item
yes, here it goes:
This message contains confidential information

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3 years 5 months ago #44927 by nordmograph
Replied by nordmograph on topic Bug on the item
Do you have altauserpoints component installed?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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3 years 5 months ago #44928 by may
Replied by may on topic Bug on the item
Yes, we do (with several other AUP items already installed too)

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3 years 5 months ago #44929 by nordmograph
Replied by nordmograph on topic Bug on the item
The front end profile has been removed and that link should point to the administrator view of the user AIP account.
This message contains confidential information

Does this link work any better? (requires backend authentification first)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

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