Plugin not working on new site

scott@p3gl.com
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6 years 3 weeks ago #41082 by scott@p3gl.com

Plugin not working on new site was created by scott@p3gl.com

I'm building a new site to replace an older one. Have been using the soundcloud plugin on the old site. New site is located on same hosting account, with all the same parameters. Both sites use RocketTheme templates. Only difference is that the new site is using Gantry framework.

On the new site, soundcloud links display as is, instead of the player.

Old site example: hopecharlotte.com/index.php/real-life

New site example: hopecharlotte.info/hop2/index.php/real-life

I mimicked the plugin settings from the old site. Not sure what is stopping the links from loading.

Your help is appreciated.

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nordmograph
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6 years 3 weeks ago #41084 by nordmograph

Replied by nordmograph on topic Plugin not working on new site

Check the plugin is enabled. If it's within a module check the module's prepare content option is also enbled.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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