Sobipro plugin for CB

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3 years 8 months ago #44669 by mjl1817
I just installed this plugin on my site and when I navigate to a profile page my server load goes through the roof, to the point where the site basically shuts down and I have to reboot the system to restore y ability to get back on to the site. This only happens when I try to navigate to a profile.

I have it set to read only one sobipro section and only one listing. I have shut down other components on the site to test if they are interfering and I am unable to find one that is. The components installed are;

jchat social enterprise (I excluded all pages to see if it was causing the difficulty however it had no effect.

sobipro & community builder (of course)
Gantry 5 (I am using my own theme based on g5_hydrogen
Kunena forum (integrated with community builder)
community builder profile pro

All are the most current versions as of today.

everything is fine until I navigate to a profile page (even one that does not have a sobipro listing) I have navigated to profiles using 3 accounts, one is a super user and the other 2 are registered accounts.

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3 years 8 months ago #44670 by nordmograph
Replied by nordmograph on topic Sobipro plugin for CB
Do you have a server error log report.
Does it still do it if you disable the plugin?
Let em know.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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3 years 8 months ago #44672 by mjl1817
Replied by mjl1817 on topic Sobipro plugin for CB
Yes, when I turn off the plugin everything returns to normal.

File Attachment:

File Name: servererrorlog.txt
File Size:125 KB
also as I mentioned, it only acted up when I would go to a profile page... I could go to everything else without triggering it but as soon as I went to any profile page it went off the deep end

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3 years 8 months ago #44673 by nordmograph
Replied by nordmograph on topic Sobipro plugin for CB
It seems your errolog is complainign about cbgallery. Not a single entry about sobipro.
Can you double check on your side?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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3 years 8 months ago - 3 years 8 months ago #44674 by mjl1817
Replied by mjl1817 on topic Sobipro plugin for CB
I turned of the gallery plug in and the problem stopped. I then went and turned it back on and the problem seems to be gone,,,,

I spoke too soon. it started acting up again when I configured the section id...
Last edit: 3 years 8 months ago by mjl1817.

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3 years 8 months ago #44675 by nordmograph
Replied by nordmograph on topic Sobipro plugin for CB
Disable the gallery plugin, empty the error log and share it so it may have entries about the sobipro plugin, eventualy.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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