[fixed] whatsapp icon does not appear on mobile

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8 years 3 months ago - 8 years 3 months ago #30799 by zzbenji
whatsapp share icon does not appear on the smartphone. how i set up the plugin in order to it appears?. my web site is avonmarket.es with joomla 3.4.4 and virtuemart 3.0.10.Thanks
Last edit: 8 years 3 months ago by nordmograph.

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8 years 3 months ago #30802 by nordmograph
Hi

I updated the plugin with a potential fix. It's working here. Give it a new try (after you redownloaded and reinstalled it)
Let me know.

Also your Facebook api is returning
Invalid App ID: 414732665381986
Check your Facebook APPID

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- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
The following user(s) said Thank You: zzbenji

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8 years 3 months ago - 8 years 3 months ago #30805 by zzbenji
i have done what you have said me, and the icon whatsapp share still does not appear. besides, with the new upgrade it has disappeared the facebook "share button" and " thum up " icon.
Last edit: 8 years 3 months ago by zzbenji.

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8 years 3 months ago #30809 by nordmograph
On the 4th scrrenshot, I can see a 'login' button which is from facebook.
It appears you were loggedin to facebook with a Page account and not a user account. This is the reason. Login as a user and the Like button will show.

Also did you check your Facebook APP ID ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
The following user(s) said Thank You: zzbenji

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8 years 3 months ago #30819 by zzbenji
at the end, i have fixed the "facebook id", but the whatsapp " share button" appears with another name and image instead of the original whatsapp icon.
how we can get repair this ?
thanks
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8 years 3 months ago #30857 by nordmograph
Yes, for some reason, the whatsapp css is not loaded on my mobile either.
If I show the button on desktop, the css loads fine.
I'll find a fix today for this.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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