Urgent problem with the AUP Payment PLugin

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3 years 7 months ago #44837 by Aleso
Hi
We installed the at the customer Altauserpoints with the vm aup payment Plugin and everthing works fine until the payment.
But after the payment the shop owner get 2 mails from virtuemart, but only when user use tha aup payment plugin. with standard payment and paypal is everything ok and the shop owner get only one mail.
What could be the problem in thsi case?

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3 years 7 months ago #44838 by nordmograph
Hello,

Not sure what the problem could be. Are both emails content exactly the same? and is it the same email as for other payment methods?
Let me know

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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3 years 7 months ago #44839 by Aleso
Hi

Yes the 2 mails are exactly the same and yes It's the same mail like on the other payment methods.

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3 years 7 months ago #44840 by Aleso
Do you have any other idea? Or do you wanna have a look on the website?
Only the mail to the vendor are send twice. The customer mail only send one time.

Br

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3 years 5 months ago #45030 by Aleso
Hi

The problem still exist. Do you want to have a look on it or how can we solve this problem?
Br

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