Never ending user sync

More
8 years 3 weeks ago - 8 years 3 weeks ago #31708 by ClaudioRomeo
Hi.
In my test site I created a Points Package that costs 200 euros .
But when I purchase it, the points (called Pritz) are not assigned to my account. The ratio is 1.1 (100 euros, 110 points).
Can you tell me what's wrong?
Last edit: 8 years 3 weeks ago by nordmograph.

Please Log in or Create an account to join the conversation.

More
8 years 3 weeks ago #31710 by nordmograph
Replied by nordmograph on topic Points not assigned
Hi

Did you set the product in the correct category and set that category ID in the plugin setttings ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

More
8 years 3 weeks ago #31712 by ClaudioRomeo
Replied by ClaudioRomeo on topic Points not assigned
Yes.
The category is "Punti Pritz", ID 1.
The product is assigned to Punti Pritz category.
The VMPayment - VM2Buypoints plugin is set Virtuemart Category ID: 1

Please Log in or Create an account to join the conversation.

More
8 years 3 weeks ago #31718 by ClaudioRomeo
Replied by ClaudioRomeo on topic Points not assigned
Please, Adrien: do you need an administrator account for my test site, so that you can investigate?
Tell me if I have to pay for your support.

Please Log in or Create an account to join the conversation.

More
8 years 3 weeks ago #31719 by nordmograph
Replied by nordmograph on topic Points not assigned
No, it's free.
I just tested it again on the demo platform
www.nordmograph.com/workshop/index.php?o...blayout=0&Itemid=704
And it works fine.

Email me admin credential and the link to your points package product in VM.
(Reply to a forum post notification)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

Please Log in or Create an account to join the conversation.

More
8 years 3 weeks ago #31720 by ClaudioRomeo
Replied by ClaudioRomeo on topic Points not assigned
Sent.
Notify me if not received, please.

Please Log in or Create an account to join the conversation.

Time to create page: 0.334 seconds
Powered by Kunena Forum
Disclaimer: Nordmograph is not affiliated with or endorsed by The Joomla! Project™. Any products and services provided through this site are not supported or warrantied by The Joomla! Project or Open Source Matters, Inc. Use of the Joomla!® name, symbol, logo and related trademarks is permitted under a limited license granted by Open Source Matters, Inc.