[solved] canvas does not exist for this app.

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7 years 10 months ago #33837 by mjs23112005
HI,

It was to do with the download from an iMac, for some reason it messed wight he file. On a PC it worked fine.

I do not want to cross thread so please advise if I should open another. But we are now stuck . We have installed the app on a user, added their Runtatsic details but nothing happens. It keeps asking us to connect to Runtatsic. we enter our details again, it says they are saved. Then when we try to open the app it redirects us to connect again?

Mike

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7 years 10 months ago #33838 by nordmograph
I just tryed and it worked correcly





Not sure what you're doing wrong. Double check your credentials.

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- If you get a white page , enable error reporting and / or check your server error logs.
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7 years 10 months ago #33839 by nordmograph
You should eventually provide a link to users apps so it's convenient to edit own apps.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 10 months ago #33840 by mjs23112005
Great, thanks for your help. I will work on it.

Great plugin.

Mike

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7 years 10 months ago #33841 by nordmograph
Happy you like it. Let me know if you have other questions .

Btw, If you like the app and appreciate support, feel free to leave a review for it at the JED or at StackIdeas, it really helps :)

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 10 months ago #33842 by mjs23112005
The following user(s) said Thank You: nordmograph

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