Warning - Buggy plugin

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7 years 8 months ago - 7 years 8 months ago #34549 by CAROLINADJOKER
Hi
Once simply user select this payment method on the front - the payment don`t get next step.
For admins is seen follow issue:
TCPDF ERROR: [Image] Unable to get the size of the image: skyceberg.com/images/stories/virtuemart/payment/lab.png

Please help to fix.

Regards
Carolina
Last edit: 7 years 8 months ago by CAROLINADJOKER.

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7 years 8 months ago #34566 by nordmograph
Hi , this is not a bug of the plugin, but a VM notice so you set correctly TCPDF (installed with VM) for the VM invoice to be set.
Hope it helps.

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7 years 8 months ago #34567 by nordmograph
Using a jpeg instead would probably solve this.

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.

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7 years 8 months ago #34570 by CAROLINADJOKER
Hi
I have tried - is not working
The jpeg don`t show the error - but don`t redirect to finalise the purchase - the money are disscounted from user account, but user don`t get any succes message, and if don`t have points in account - any way operation is make the purchasing (meaning the chekout of the founds are not done correctely)

So there are issues...
Best Regards
Carolina

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7 years 8 months ago #34573 by nordmograph
Hi
I just tested and it works as expected



Are you using AltaUserPoints ?

- Need help? Post the URL of the related page (eventualy as confidential info), it will help solve your issue faster.
- An error, notice or warning? report the exact message including the line number
- If you get a white page , enable error reporting and / or check your server error logs.
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7 years 8 months ago #34580 by CAROLINADJOKER
Hello
Where you have tested it?
You have tested on our: www.skyceberg.com

Best Regards
Carolina

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